Clear Focus Call Centre Helpdesk & Remote PC

Product Features:
Multi-User System – Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences.
Multiple Views – Use the predefined views to easily check the status of calls and keep track of your own calls.
Reporting – The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use.
Personalisation – Everybody likes it there own way right? Clear Focus Call Centre offers user the ability to personalise options such as screen colours and positions so that even if another user is using the desktop your preferences will be saved.
Easy Data Entry – Raising a call is a simple as can be. Open the New Call form, enter a few simple details and save it – it’s as easy as that! You can even save companies and products on the fly, so the next time you need them they are there for you to use.

Clear Focus Call Centre Features:

Requirements :
Windows: 98, 98e, ME, 2000, XP, 2003

Additional requirements :
.Net 2.0

Additional Information
Submitted On (MM-DD-YYYY)	: 10-09-2006
Home Page	: http://www.bespoke-software-solutions.co.uk/downloads/downwa.php
Author Name	: Bespoke Software Solutions
Author Home Page	: http://www.bespoke-software-solutions.co.uk/downloads/downwa.php
Screenshot	: N/A
Sponsored By	:

Additional Resources

Sell Annuity - sell annuity, structured settlement, or other future payments for cash.

Web Hosting - web hosting, dedicated servers and web design services

Best Deal: BIG SALE up to 50% on every Laptop, Gps, Monitor, Printer, Camera - buy cheap laptop, gps, lcd monitor, printer, camera, free shipping worldwide

Mortgage Calculator | SMS-Sprüche | Loans | Refinance | Credit Cards